VeriClaim. • Analyse the practices to determine needs that we would be able to assist with. • Assist with the Support Centre via ticketing system, where needed. • Effective handling of any client complaints Sales Consultant with VeriClaim demonstrations as needed. • Maintaining a current working knowledge of all enhancements. At least 1-year VeriClaim experience. Previous experience working in a customer facing department
VeriClaim. • Analyse the practices to determine needs that we would be able to assist with. • Assist with the Support Centre via ticketing system, where needed. • Effective handling of any client complaints Sales Consultant with VeriClaim demonstrations as needed. • Maintaining a current working knowledge of all enhancements. At least 1-year VeriClaim experience. Previous experience working in a customer facing department
channels. Problem Resolution: Identify customer needs, clarify information, research issues, and provide process customer accounts, and file documents as needed. Feedback Collection: Gather customer feedback customer experience. Skills and Qualifications: Proven customer support experience or experience as a client
channels. Problem Resolution: Identify customer needs, clarify information, research issues, and provide process customer accounts, and file documents as needed. Feedback Collection: Gather customer feedback customer experience. Skills and Qualifications: Proven customer support experience or experience as a client
company to ensure their expectations, goals and needs are met. Key focus is to support the client's product level qualification Experience in a client facing role such as Client Experience or Technical Account Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace
around the world, providing exceptional customer experiences primarily through inbound calls. Your responsibilities
across 40+ countries
What you''ll need:
Fluency in German and English
Passion
Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations Skills and Abilities: Must have a strong customer experience background. Must be keen on working for a new environment where that is process and customer experience driven. Able to confidently build strong relationships service interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate
Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations Skills and Abilities: Must have a strong customer experience background. Must be keen on working for a new environment where that is process and customer experience driven. Able to confidently build strong relationships service interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate
additional hours if required
work additional hours if required Relevant work experience within the clothing industry Relevant qualification Admin skills Good computer skills. Must have experience in SYNC - issue cut sheets / allocate fabric with factories Good problem-solving skills - experience in clothing industry Computer skills (Microsoft