Old Mutual Customer Service Jobs Jobs in Cape Town - Page 4
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IT / Computing / Software
- Xcede Group (38)
- Datafin It Recruitment (30)
- Parvana (29)
- Recru-it (10)
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- Last 7 days (98)
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Offline Team Lead
Cape Town City Centre
Market related analysts to perform exceptional support service, with a customer centric backbone.
Respo testing of software and patches
Customer Service
Manage the after-hours support communication of support requests to customers, in line with the customer Service Level
Agreem troubleshoot, isolate, repair, and resolve all customer issues.
Ensure effective communication communication of planned and unplanned outages to customers and within SLA.
Ensure alerts or
share this job on whatsappCompliance Manager Ikapa,johannesburg
Xcede GroupSouth Africa
Manager to lead the compliance journey towards customer-centric innovation About Us: This exciting Fintech the way compliance drives innovation. They are a customer-centric, product-led platform with an unstoppable a Compliance Team (preferably in the Financial Services/ Payments/ Banking/ Fintech sector Industry knowledge Setting up compliance flows for new financial service products Working with product teams/BAs to map in a way that speaks directly to their customers' needs. Customer-Oriented Focus: In this role, your focus
Compliance Manager
Xcede GroupSouth Africa
Manager to lead the compliance journey towards customer-centric innovation About Us: This exciting Fintech the way compliance drives innovation. They are a customer-centric, product-led platform with an unstoppable a Compliance Team (preferably in the Financial Services/ Payments/ Banking/ Fintech sector Industry knowledge Setting up compliance flows for new financial service products Working with product teams/BAs to map in a way that speaks directly to their customers' needs. Customer-Oriented Focus: In this role, your focus
Switch Support Analyst
Cape Town City Centre
Market related de 3rd line support functions for the payment service environments.
Ensure production
Serve as the third point of contact for customers seeking technical assistance.
Ensure financial and reputational damage. Holistically assess customer problems areas to identify trends.
Escalate and drive escalations.
Ensure the customer is appropriately informed through the approved effective error messaging.
Customer Service
Provide after-hours support
Technician
Cape Town City Centre
Negotiable >
- Software and Hardware support to Customer sites that include Electronic Security and Safety software (Onsite, Remote, Telephonic)
- Customer Technical Liaison
- General fault-finding l Training (Customer Internal)
- Technical sales lead development
- Service Calls: Support communication with customers to ensure that they are kept updated on any tickets or service issues being experienced maintenance documentation to provide proof of the services rendered.
- General admin duties include:
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 on-premises, hybrid and cloud hosting, Azure migration services, Microsoft product development, application support a wide range of customer issues. Applicants must have experience in a Managed Services Provider (MSP) resolution of open calls and call actions across all customers. Take ownership of incidents assigned to you and Ensure that technical or operational issues on a service ticket are escalated efficiently. Ability to research on-site support for customers as and when required. Delivering exceptional customer service and demonstrating
Commercial Head Cape Town,johannesburg,pretoria
Xcede GroupSouth Africa
ability to chat, discover and pay for good and services without having mobile data? This company that improvement of overall customer satisfaction. Requirements: Background: Financial Services Demonstrable knowledge commercial disciplines - including marketing and customer service - are the right ones to deliver very strong
Commercial Head Of Product
Xcede GroupSouth Africa
ability to chat, discover and pay for good and services without having mobile data? This company that improvement of overall customer satisfaction. Requirements: Background: Financial Services Demonstrable knowledge commercial disciplines - including marketing and customer service - are the right ones to deliver very strong
Cloud Engineer Woodstock
Datafin It RecruitmentWoodstock
repeat business. ENVIRONMENT: MONITOR company and customer systems for signs of failure, irregularity, or of Managed Service and Cloud Solutions. You will be responsible for supporting customers either as a a point of escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Active Directory, etc. DUTIES: Monitor company and customer systems for signs of failure, irregularity, or regular updates until full resolution. Inform customers when an incident or problem occurs and provide
Back Office Support Analyst
Cape Town City Centre
Market related relating to the Back Office squad
Customer Service
Provide after-hours support resolution for support requests to customers, according to the Service Level Agreement
Configure troubleshoot, isolate, repair, and resolve all customer issues.
Ensure effective communication communication of planned and unplanned outages to customers within SLA and in accordance with the TJ communications professional relationship with customers.
Prepare and conduct customer training as requested.
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