similar role Duties and Responsibilities: Better customer retention Upselling or cross-selling to existing base Building and maintaining customer relationships Analysing customer data Identifying new business opportunities Documenting customer interactions and feedback Better customer service Conducting business reviews Creating sales plans to generate revenue Improved customer service Increased sales Lead management PLEASE NOTE
Performance Areas:
industry.
As the primary contact for our customers and internal parties, you will play a crucial seamless contract execution, planning, and customer service. Your attention to detail, excellent communication Microsoft Excel will be key in delivering top-notch customer experiences.
Enjoy competitive compensation exceptional customer service. Apply now and contribute to our mission of delivering top-quality services to our our valued customers.
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully selling anything. Hardworking with outstanding customer service experience 3 years' necessary similar experience
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully selling anything. Hardworking with outstanding customer service experience 3 years' necessary similar experience
IT knowledge required
Responsibilities: ities:
administrative tasks, monitoring inventory levels, improve customer satisfaction and meet monthly sales goals. Responsibilities- Communicate expected delivery dates and follow up with customers to ensure content delivery. Manage the day-to-day Manage shop with all incoming calls and walk in customers. Assist with regular stock takes in store. Assist immediately on customer queries and complaints, resolve through excellent customer service. Consistently Consistently meet the stores sales goals. Assess customer needs and provide assistance and information on product
/>Communicate expected delivery dates and follow up with customers to ensure content delivery
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
Business Development - IT Software JSM Business Services, on behalf of a renowned client, is looking for expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth: