Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
team
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
scripts and configure IVR call flows on our PBX products Configure contact centre solutions on our OneContact
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and