made Compile Month End reports and distribute in a timely manner Ensuring KPI's are accurately recorded End
to constructively challenge processes Organised Time management skills Team collaboration Sees bigger
orientated.
Troubleshooting skills essential.
and Troubleshooting skills essential. Excellent time management skills. Positive, confident approach
technical throughput rates and responses; processing times; effective resource utilization during operation
customization. Key Responsibilities: User Support: Provide timely and effective support to end-users experiencing
operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets when they occur, and logs all such incidents in a timely manner Captures all required and relevant information
reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 4am - 1pm (Mon -
Software Development Lifecycle (SDLC) to ensure the timely and quality delivery of software solutions. Voice