maintenance during the engineering period. A) Handles the faults escalated from the front line of microwave (Management) B) Upgrades the faults that cannot be handled by the second line of microwave equipment to the
maintenance during the engineering period. A) Handles the faults escalated from the front line of microwave (Management) B) Upgrades the faults that cannot be handled by the second line of microwave equipment to the
7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: · Critical/High/medium/low: 724 Solution time time DAM operations concerning incident ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17 DAM operations concerning service request ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17
customer satisfaction, resolve complaints, and handle escalations.
2.Evaluate overall performance and align efforts for cost management.
5.Handle contract escalations, communicate with stakeholders retrieval.
Exceptional Organizational skills handling complex tasks, projects, and deadlines.
Strategic
qualification will enable you to:
software versions and related supporting documents. ?Handles major problems and outputs problem analysis reports operations in a large-scale network. ?Be capable of handling difficult and emergency faults. ?Support for bidding
software versions and related supporting documents. ?Handles major problems and outputs problem analysis reports operations in a large-scale network. ?Be capable of handling difficult and emergency faults. ?Support for bidding
7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM DAM operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std
including MSSQL, MySQL, and Postgres, as well as handling JSON and XML data formats.
Capable in implementing
and improvement. • Administering, managing and handling database management systems, such as the creation