support with IT Administrator Handle all escalated 2nd line support Handle all 2nd line support across
Engineer to work with a software engineering team handling different software releases, both nationally and
accordance with the Organizational structure and handle troubleshooting and information gathering about
passion for ABAP development.
and report writing abilities
including MSSQL, MySQL, and Postgres, as well as handling JSON and XML data formats. Capable in implementing
post-go-live support, troubleshoot system issues, and handle tickets within defined SLAs
- Collaborate
testing.
- Provide post-go-live support and handle tickets and tasks within defined SLAs.
- Participate
Problem solving and decision-making skills Conflict handling skills Communication and influencing skills Relationship
Problem solving and decision-making skills Conflict handling skills Communication and influencing skills Relationship