Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new
verification.
AV Support
- Attend to AV requests.
- Attend to 1st line AV problems and escalate
Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment Bi-annual asset verification. AV Support - Attend to AV requests. - Attend to 1st line AV problems and escalate
internal/external information sharing sessions by attending formal and informal meetings. Manage vendor relationship reading the relevant newsletters, websites and attending sessions. Understand and embrace the client's
and patches that apply to the environment
Attend to maintenance calls from business via System Administrator document libraries, source control and email.
Attend meetings to understand customer requirements, make
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop required ● Attending to queries and escalations from internal and external stakeholders ● Attending to month-end with new developments, bugs, software upgrades ● Attend to escalations logged with software vendors ● Develop
reading the relevant newsletters; websites and attending sessions. Understand and embrace the client's and external information sharing sessions by attending formal and informal meetings. Manage vendor relationship
reading the relevant newsletters; websites and attending sessions. Understand and embrace the client's and external information sharing sessions by attending formal and informal meetings. Manage vendor relationship
Coordination and Optimisation of Client Onboarding Attends weekly onboarding / fulfilment stand ups Coordination Monitors CE support escalations, cases and queues Attends to and actions all programme administration requests