Coordination and Optimisation of Client Onboarding Attends weekly onboarding / fulfilment stand ups Coordination Monitors CE support escalations, cases and queues Attends to and actions all programme administration requests
known errors in systems and services are being attended to and escalated Assist with system testing in
defects.
travel may be required to meet with clients or attend project-related meetings. Delivery, Manager, Banking
travel may be required to meet with clients or attend project-related meetings. Delivery, Manager, Banking
known errors in systems and services are being attended to and escalated
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative
requirements for the benefit of the product by attending project meetings with business stakeholders and Ensure that one-on-one sessions with Manager are attended, that a sound development plan is put into place ensure that all relevant training courses are attended. Conduct own research through channels such as
packs and patches that apply to the environment Attend to maintenance calls from business via System Administrator as document libraries, source control and email. Attend meetings to understand customer requirements, make