3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication environment Key Responsibilities: Make outbound calls/inbound calls to engage with existing customers to retain
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
disqualification to anyone calling in or sending private messages Answer phone calls and answer questions/queries detailed messages and ascertain whether to put the call through immediately (emergency situation) or record office and dental supplies. Answer and place phone calls regarding patient appointments. Contact various
disqualification to anyone calling in or sending private messages Answer phone calls and answer questions/queries detailed messages and ascertain whether to put the call through immediately (emergency situation) or record office and dental supplies. Answer and place phone calls regarding patient appointments. Contact various
5-7 years sales experience calling on clients in the Retail sector. Calling on existing clients in the stock management Matric 5-7 years sales experience calling on clients in the Retail sector required. Fluent
5-7 years sales experience calling on clients in the Retail sector. Calling on existing clients in the stock management Matric 5-7 years sales experience calling on clients in the Retail sector required. Fluent
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting