Responsibilities & Requirements
Manage bookings and amendments.
Provide airline quotes.
Resolve queries.
be fluent in German
Customer Services experience.
Possess strong analytical skills.
Have good communication skills.
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Finance
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder />
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
customers
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of
following
languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other
Requirements:
Languages such as, Italian, German, Spanish, French and Portuguese.
languages are advantageous (German, Spanish and French)