Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications
skill
-Exceptional communication and customer service skills
-Ability to work without direct supervision
centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with while maintaining a high standard of customer service. They also respond to claim-related queries and Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint. Resolve
centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with
while maintaining a high standard of customer service. They also respond to claim-related queries and
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centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with while maintaining a high standard of customer service. They also respond to claim-related queries and Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint. Resolve
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MINIMUM
skills.
replacement parts. Customer service. To provide an exceptional level of service to current and prospective
replacement parts. Customer service. To provide an exceptional level of service to current and prospective
replacement parts. Customer service. To provide an exceptional level of service to current and prospective