knowledge of ITIL and ITSM such as Problem-Incident-Change Management processes Deep knowledge of Confluence
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in
strategic thinking, and problem-solving skills. 6. Strong leadership and team management skills. 7. Excellent
Thoroughness and Accuracy. Problem Solving. Multi-Tasking and Time Management. Ability to Function Under
Thoroughness and Accuracy. Problem Solving. Multi-Tasking and Time Management. Ability to Function Under