hundreds of internet connections, thousands of phone types, tens of thousands of routers and switches for our South African customers. This can be by phone, chat or e-mail. We're looking for a customer service troubleshooting tech issues. Think configuring VoIP phones , making changes on the customers cloud-based PBX troubleshooting call quality issues, or ensuring a smooth number porting experience. All support is remote with support to SA business customers & handling number porting requests: Taking inbound support calls
years of industry relevant Experience in email/phone/onsite troubleshooting. Excellent communication years of industry relevant Experience in email/phone/onsite troubleshooting. Broad based knowledge of CV to Nixdatafin.com and mention the reference number of the job. NOC, Technician, Remote,
active Local Part Numbers and matching them to existing or new Global Part Numbers (GPNs). Main responsibilities responsibilities Match all the active Local Part Numbers, in accordance with priorities and targets set by Prevent the creation of new unmatched Local Part Numbers Implement the GPNs in the local ERP system Provide Provide general and technical data on existing part numbers, add local translation of product titles (when background is a plus) Knowledge of local Part Numbering and ERP systems Experience with Microsoft Excel
devices
Candidate
supporting IT systems, administration of phones (cell phones and IP phones), CCTV, access control, POS, video
Standards and governance MVNO, RICA, Visioning, number portability, device management and airtime lending vehicle is required Contactable via own mobile phone Company Culture A culture that thrives on innovation
and governance
Company Culture
space, a conference room and a phone centre. Alinta Tech has a limited number of private investors. The company
Technicians Nationally Techical Repairs on Cell Phones, Tablets and Laptops Software Updates Stock Management