customer service representatives' performance and provide ongoing coaching and feedback Resolve customer teamwork among customer service representatives Providing introductory information to new customers Ensuring chain, business management, or electronics. Provident fund for financial security. Transport allowance
communicating with them throughout the service process. Providing information about services, pricing, and timelines technicians to determine the necessary services and provide accurate estimates to customers.
communicating with them throughout the service process. Providing information about services, pricing, and timelines technicians to determine the necessary services and provide accurate estimates to customers. Service Recommendations: additional needs or concerns. Administrative Tasks: Performing various administrative duties, such as maintaining
communicating with them throughout the service process. Providing information about services, pricing, and timelines technicians to determine the necessary services and provide accurate estimates to customers. Service Recommendations: additional needs or concerns. Administrative Tasks: Performing various administrative duties, such as maintaining
communicating with them throughout the service process. Providing information about services, pricing, and timelines technicians to determine the necessary services and provide accurate estimates to customers.
Management: Lead and supervise the welcome desk teams, providing guidance, coaching, and performance feedback. across the group of companies. Address inquiries, provide information, and assist with various requests to coverage during business hours and special events. Provide comprehensive training to welcome desk staff, covering service protocols, and emergency response. Administrative Coordination: Collaborate with departments reconciliations in liaison with the Head of Administration. Audit and report on all receipting and banking
templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations working with client and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Business and Operational Insurance Industry administrative processes. Negotiable
templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations working with client and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Business and Operational Insurance Industry administrative processes. Negotiable
submitting claims to manufacturers or warranty providers, ensuring accuracy and completeness of documentation > Communicating with manufacturers, warranty providers, service advisors, technicians, and customers reimbursements.
submitting claims to manufacturers or warranty providers, ensuring accuracy and completeness of documentation Communication: Communicating with manufacturers, warranty providers, service advisors, technicians, and customers replacements or reimbursements. Customer Service: Providing excellent customer service by addressing customer Reside in the nearby area Technical knowledge Administrative skills Interpersonal abilities Effectively