achievement of a cost effective and high quality service in line with client needs and organisational objectives are achieved. • Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and operating procedures, turn-around time targets and service level agreements with clients, to ensure that the deliver a high quality, cost effective and safe service. • Implements and maintains laboratory accreditation organisation by clients and patients and to promote the services of Lancet laboratories. • Oversees and monitors
driving revenue by promoting and selling our hotels' services and facilities to potential clients. This role negotiation skills, and a passion for customer service. The primary goal of the Hotel Sales Executive meetings, and presentations to promote the hotel's services and facilities. Negotiate contracts, rates, and existing clients and provide outstanding customer service. Respond to customer inquiries and concerns promptly approach: Passion for delivering exceptional customer service. Ability to understand customer needs, provide
appropriateness. CUSTOMER SERVICE Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. FINANCE Identify Belville, Durban or Centurion Profile: Healthcare Services Career Level: 2 years. Employment: Contract -
Key Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
Provide customers with regular feedback on their service requests.
- Travel to and from customer locations
the maintenance of relationships with vendors, service providers or procurement
teams and ensure
making.
- Ethics and Values.
- Client Service Orientation.
- Citrix.
- Company legacy
Solutions and Services: Plan for delivering work outputs related to a particular service or operational the seamless Implementation of HR solutions and services that support the achievement of Human Capital provide related HR consultancy services to business: enhancing service delivery and enabling performance
Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty Provide customers with regular feedback on their service requests. - Travel to and from customer locations the maintenance of relationships with vendors, service providers or procurement teams and ensure that decision making. - Ethics and Values. - Client Service Orientation. - Citrix. - Company legacy systems
procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership skills acumen, and a passion for innovation and customer service. You will have the opportunity to learn from a procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness Customer Service: - Champion a customer-centric culture and ensure the delivery of exceptional service and
on complex matters to ensure the continuity of service to the clients' facilities Excellent financial are in line with project requirements and master service agreement Ensure that SLA's are compliant with of support services and Ops Team Manage relationship between operations and support services including opportunities to centralise functions within the support services Initiate forums where strategies are outlined
provide related HR consultancy services to business: enhancing service delivery and enabling performance and Services:
ensuring efficient and cost-effective customer service delivery. Required Minimum Education: Bachelor's communication skills, alongside experience in a customer service environment. Proficiency in word processing, spreadsheet Strong numerical and accuracy skills. Client service orientation with a professional and efficient demeanour systems, and product knowledge to enhance customer service. Cross-Functional Collaboration: Collaborating effectiveness in sales administration and customer service. Working hours are Mondays to Fridays from 08:00