Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital role in
Customer complaints management
Manage the customer support team in resolving enhance customer satisfaction.
Our client who is a giant in the retail industry has the above mentioned role. The candidate will be required to be at the offices 3 times a week. FMCG preferable. Junior - Intermediate resource Google Search Experience and Knowledge Data Analytics knowledge Client engagement competency Required to
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar Ability to manage multiple tasks simultaneously Proficiency in keeping trackers and records up to date
expertise as a Cruise Staff/Waterpark Cruise Staff Manager in a similar working environment at sea or ashore
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar Ability to manage multiple tasks simultaneously Proficiency in keeping trackers and records up to date
maximize sales opportunities
- Maintain accurate records of customer interactions and transactions
Requirements:
- Clean criminal record, as reference checks will be conducted
- Fluent
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Management Procedures Protocols
Monitor fare evasion
effective gate control
Register complaints and record incidents in the security occurrence book and report
report item to the station co-ordinator
Recording of passenger numbers when required
Provide
supervisory experience managing staff
overall customer experience. 6. Maintain accurate records of customer interactions, transactions, and inquiries in administrative tasks, including data entry, record-keeping, and report generation using Microsoft with CRM software and other relevant tools for managing customer interactions is advantageous. 9. Knowledge
overall customer experience. 6. Maintain accurate records of customer interactions, transactions, and inquiries in administrative tasks, including data entry, record-keeping, and report generation using Microsoft with CRM software and other relevant tools for managing customer interactions is advantageous. 9. Knowledge