2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits Free
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers have a
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit notes Quotation to clients
the Shared Services, Client Care area, based at Santam head office in Bellville. The incumbent will play in line with products and services provided by Santam, with due consideration to fairness, equity and decision making and working under pressure living the Santam values. Excellent writing skills. Achieving work Advantageous to comprehensive understanding of Santam products and services. Interpretation and application
the Shared Services, Client Care area, based at Santam head office in Bellville. The incumbent will play in line with products and services provided by Santam, with due consideration to fairness, equity and decision making and working under pressure living the Santam values. Excellent writing skills. Achieving work Advantageous to comprehensive understanding of Santam products and services. Interpretation and application
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Operations Managers to be based between the Contact Centre at the Head Office in Claremont as well as in stores self-storage industry. Call centre experience and/or the potential to build and manage a call centre team. We offer