applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
beneficial.Skills
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Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations Operations, Commercial Contact Centre has a permanent opportunity available for a Team Manager who will be based The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
in Centurion (Johannesburg/Tshwane). WHO WE ARE Santam is the market leader in the general insurance industry or for a short time as temporary employees. At Santam we are committed to transformation and embracing Employment Equity targets. PROGRAMME INFORMATION The Santam Learnership Programme is an entry-level transformation category of IISA Member (MIISA). OUR DESIRE At Santam it is our desire to have as many young unemployed take up on this development opportunity and put Santam to the test. People in possession of a post-matric
Constantia Kloof Parktown Randburg Sandton WHO WE ARE Santam is the market leader in the general insurance industry or for a short time as temporary employees. At Santam we are committed to transformation and embracing Employment Equity targets. PROGRAMME INFORMATION The Santam Learnership Programme is an entry-level transformation category of IISA Member (MIISA). OUR DESIRE At Santam it is our desire to have as many young unemployed take up on this development opportunity and put Santam to the test. People in possession of a post-matric
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be