assistance with hardware and software, then give me a call to discuss
This role offers the flexibility support
assistance with hardware and software, then give me a call to discuss This role offers the flexibility of a Client support Using the best electronic means available (ticket system, monitoring, remote, email, telephone
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This kind of daily load — peers are supportive and available for guidance but there is no hand-holding This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions
issues
practices.
pressure
pressure 8 am to 5 pm availability (own transportation required) Must be available for after-hours support
Xcede CALLING ALL CLOUD DATA ENGINEERS An exceptional company, within the media industry, is looking
equipment when necessary.
assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations