Xcede A leading award-winning hosting company is looking for a UX/UI Designer to join their team. As a business, we are in the process of overhauling our existing platform, and designing new and innovative products. If you are passionate and excited about designing and creating innovative solutions
Position: Mid-Level Developer Location: Bellville (not remote) Industry: Information Technology Salary: planning & estimation on tasks The post Mid-Level Developer (Bellville) appeared first on freerecruit
Contribute high-level support such as strategic planning of network upgrades and high-level network performance problems and queries. Maintains service and quality levels according to of the company business standards written feedback and technical information to all levels of end-users and customer IT management. Critical
via the Helpdesk System and escalate too higher-level support or external vendors. Create and maintain Skills / Competencies: Sufficient level of numeracy and high level of literacy is required (communication via the Helpdesk System and escalate too higher-level support or external vendors. Create and maintain Skills / Competencies: Sufficient level of numeracy and high level of literacy is required (communication
input data and expected results for the testing levels identified as in scope and relevant per portfolio testing, and regression testing within the different levels. Ensuring quality of test cases, scripts and expected and executing test cases across multiple testing levels, with a strong focus on functional and non-functional
via the Helpdesk System and escalate too higher-level support or external vendors.
with a strong commitment to delivering the highest levels of quality and customer satisfaction. You should more and possibly take your career to the next level.
reassignment to other resolver groups. Provide a high level of End User Support within a VIP environment, ensuring and efficiencies. Manage call escalations to 2 nd Level and Specialist Support within as well as customer the call on HEAT. Maintain service and quality levels according to of the company' business standards written feedback and technical information to all levels of end-users. Must be able to work independently
support. The Systems Engineer will serve as a 3rd level of escalation for the Service Desk attending to service requests or requests which require a higher level of permissions. Requirements: Qualifying Experience a mentor and training role to co-workers. Some level of Technical Pre-Sales assistance to customers is valid driver's license. Will need to mentor lower level support staff Working Hours Normal hours of Work
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