Contribution to implementing designs at a technical level. Knowledge of object-oriented concepts. Prior experience
you’ll do:
established a reputable medium sized IT company as a Mid-Level Technical Specialist in suburbs of Cape Town. Position:
requests to customers, according to the Service Level Agreement.
Configure, troubleshoot
phase, the change in responsibilities based on level of agility. Exposure to Infrastructure/Application
requests to customers, according to the Service Level Agreement
Configure, troubleshoot
build rapport and influence stakeholders at all levels. 8. Strategic thinker with strong analytical and
opportunities to work across the business, at all levels, developing relationships to ensure effective delivery
resolution of support tickets and adherence to service level agreements (SLAs). Stay abreast of emerging technologies
phase, the change in responsibilities based on level of agility. Exposure to Infrastructure/Application