budgetary objectives Maintaining high quality customer service After hours offloading/loading of vehicles as required relationships with third party service providers and clients Managing of vehicles, services, licensing etc Managing
each client's Service Level Agreement (SLA) Day-to-day building and management of service-driven and professional skills A professional and service-driven approach to dealing with clients and service providers alike Neat
each client's Service Level Agreement (SLA) Day-to-day building and management of service-driven and professional skills A professional and service-driven approach to dealing with clients and service providers alike Neat
nature of this role. Deliver a customer-focused service. Investigate and resolve client issues within agreed frames. Maintain relationships with third party service providers. The employee shall be required to perform perform any other reasonable tasks / services from time to time as required by the business. Desired Experience environment 3 years of experience in customer service Transport industry exposure The post Supply Chain
and have built an excellent team to provide this service. Our valued clients trust us to safely transport management, communication and coaching of staff and service providers. This role is best suited for an organised Coordinators and customers to ensure the best service at all times.
If you enjoy a challenge
providing regular updates of possible delays to services; Performing inventory checks of CT' and CDs to resources, to inform clients of possible delays to services; Performing inventory checks of CTs & CDs concerned, including costs associated with special services rendered; Adhere to prescribed procedures when concerned including costs associated with special services rendered. Atleast 2 to 3 years experience as a
providing regular updates of possible delays to services; Performing inventory checks of CT' and CDs to resources, to inform clients of possible delays to services; Performing inventory checks of CTs & CDs concerned, including costs associated with special services rendered; Adhere to prescribed procedures when concerned including costs associated with special services rendered. Atleast 2 to 3 years experience as a
the suppliers and build relationships to ensure service levels are achieved. Performance Monitoring: Monitor insurance documentation are in order. Customer Service: Attend to customer complaints and inquiries, resolve resolve delivery issues, and provide exceptional service to customers. Continuous Improvement: Identify
the suppliers and build relationships to ensure service levels are achieved. Performance Monitoring: Monitor insurance documentation are in order. Customer Service: Attend to customer complaints and inquiries, resolve resolve delivery issues, and provide exceptional service to customers. Continuous Improvement: Identify
Indicators (KPIs) in accordance with each client’s Service Level Agreement (SLA).