Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
an IT support technician, willing to learn and detail-oriented. Job Experience & Skills Required: invite you to contact us to discuss your next career move in IT For more information contact: Rendani Ndou
A leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents practices, and emerging technologies related to contact centre solutions and enterprise software development enterprise environment, preferably within the contact centre industry. Strong understanding of business Attention to detail and a proactive approach to problem-solving. Familiarity with contact centre technologies
and network support. Being the first point of contact for clients, you are expected to be professional always remembering you are the first point of contact and the face of the company. Deliver exceptional Respond to customers within SLA. Capture all details as accurately as possible in our PSA Platform,
team in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work invite you to contact us to discuss your next career move in IT For more information contact: Nikita Bhana
Update PRTG with missing or incorrect sector details. Escalations: Escalate down, flapping, or restoring issues, even if not through APEX, based on direct contact with the client. APEX Support: Provide assistance detection of node failures and ability to provide a detailed explanation of the impact and cause. Network Proficiency:
Understanding of the SOLID and DRY principles Attention to detail within the development of work Team spirit and suitable roles / positions. For more information contact: Rendani Ndou Recruitment Consultant rndounetworkrecruitment
decisions and risk management. Reporting: Generate detailed reports and presentations to communicate your suitable roles / positions. For more information contact: Andrea Morgan Recruitment Consultant: Actuarial
decisions and risk management. Reporting: Generate detailed reports and presentations to communicate your suitable roles / positions. For more information contact: Andrea Morgan Recruitment Consultant: Actuarial