Technical experience with ecommerce platforms: Payment gateways, Google Analytic GA4, Mailchimp, Metrillo, Syspro Conversion Rate • Product Management • Payment Gateway • Customer Relationship Management • Mobile Commerce
Experience with Google APIs. Experience with payment gateway
authentication solutions, SAML, OpenID Connect, API Gateway.
administration DNS and DNS Security and administration Mail gateway technologies and associated security-related technologies
implement with Amazon Web Services (AWS) (API Gateway, Dynamo DB, Lambda, Networking, S3, IAM, etc.)
Technical experience with ecommerce platforms: Payment gateways, Google Analytic GA4, Mailchimp, Metrillo, Syspro
components: ERP 6.0 EHP 8 (ECC 6.0) on Hana SAP FIORI Gateway BW 7.5 on Hana Process Orchestration 7.5 Business
Requirements:
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and