workload and team's workload to maintain service standards and high-quality outcomes. Leads and/or participates operational controls are working to an effective standard and monitored. Monitors, measures, analyses and expectations. Ensures the Operations team meets Service Level Agreements (SLA), Key Performance Indicators (KPI) buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery and face-to-face training. Ensures full brand standards compliance with all products, equipment, tools
workload and team's workload to maintain service standards and high-quality outcomes. Leads and/or participates operational controls are working to an effective standard and monitored. Monitors, measures, analyses and expectations. Ensures the Operations team meets Service Level Agreements (SLA), Key Performance Indicators (KPI) buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery and face-to-face training. Ensures full brand standards compliance with all products, equipment, tools
and compliance to the team on site. Maintain standards and set a positive example to site employees and