applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
What you will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and alloca
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
team
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation alleged breaches of Internet use by staff and students. As necessary, compiles reports and recommendations endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Technology (NQF level 5)
assessments and assist with managed Security Operations Centre tasks
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation alleged breaches of Internet use by staff and students. As necessary, compiles reports and recommendations endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent