service request or real incident tickets. The solution time is equal for both ticket types. There are no exceptions Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket work as part of a team, inter-dependant as well as independently and submit deliverables on time and in
diagnostic tests; identifying worn and damaged parts. • Keeps equipment available for use by completing maintenance schedules; installing component and part upgrades; controlling corrosion. • Corrects vehicle replacing major assemblies, sub-assemblies, components, parts, or systems, such as, electrical, air conditioning costs by using warranty; evaluating service and parts options. • Keeps supplies ready by inventorying
diagnostic tests; identifying worn and damaged parts. • Keeps equipment available for use by completing maintenance schedules; installing component and part upgrades; controlling corrosion. • Corrects vehicle replacing major assemblies, sub-assemblies, components, parts, or systems, such as, electrical, air conditioning costs by using warranty; evaluating service and parts options. • Keeps supplies ready by inventorying
maintenance. Repair defective machines and change parts. Cleaning, lubricating, and maintaining equipment Fault detection, dismantling, and manufacturing of parts Keep effective maintenance records. Experience on
given to you by any member of management, from time to time. Customer Service Build sustainable relationships estimates Expert knowledge of Hitachi Equipment and Parts MS Office Market related.
given to you by any member of management, from time to time. Customer Service Build sustainable relationships estimates Expert knowledge of Hitachi Equipment and Parts MS Office Market related.
work full-time for SmartPA South Africa servicing local and international clients on a full-time basis as match our clients specific shift required and local time zone full day working hours from 14h00pm to 22h00pm would be SA time from 15h00pm to 23h00pm from the 28th of March to 31 October and then SA time 16h00pm to from 31 October to 28th March annually when the time zone changes. Please note that you will also work stakeholder expectations Essential skills and Knowledge: Time management, attention to detail and organisational
work full-time for SmartPA South Africa servicing local and international clients on a full-time basis as match our clients specific shift required and local time zone full day working hours from 14h00pm to 22h00pm would be SA time from 15h00pm to 23h00pm from the 28th of March to 31 October and then SA time 16h00pm to from 31 October to 28th March annually when the time zone changes. Please note that you will also work stakeholder expectations Essential skills and Knowledge: Time management, attention to detail and organisational
Maintenance Activitys.
Problem solving capabilities Ability to work as part of a team Ability to work interdependently as well well as independently and to submit deliverables on time and with excellent quality Excellent interpersonal