An international company, specializing in IT services is looking for a somewhat experienced Technician who can start ASAP, to join their Midrand team. Based on performance after 1 year, the contract may be made permanent. Fixing PCs and Printers. Face-to-face visits with clients (must be presentable
technical support role.
Key Responsibilities:
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong
Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Responsible to provide exceptional customer support and ensure a seamless experience for our customers Matric
- Experience in customer service, sales support, sales admin or related
- Excellent communication
Microsoft cloud operation security center.
Duties & Responsibilities
The candidate should have at least 5 years experience in :
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs