Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Responsible to provide exceptional customer support and ensure a seamless experience for our customers Matric
- Experience in customer service, sales support, sales admin or related
- Excellent communication
Microsoft cloud operation security center.
• Grade 12/Matric or equivalent qualification.
• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP, Business Central or Navision).
• Computer Literate (Word, PowerPoint and Excel).
DUTIES AND : RESPONSIBILITIES
• L
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 knowledge/qualifications & experience
Closing Date:
or related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who be proactive in terms of providing professional support to both the team and customers.
Day to day support of IT requirements for the companys users
Intermediation between users and IT
(Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre)
Computer
Microsoft cloud operation security centre
Support users across the branch network via phone TeamViewer
TeamViewer (remote software); MS Teams
Desktop support across the full office infrastructure (local pc;
determine patterns to pro-actively assist with future support
Use IT Management information (Microsoft reports)
Administrator, Desktop Support & Facilities person to join their team. Day to day support of IT requirements (Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre) Computer via Microsoft cloud operation security centre Support users across the branch network via phone TeamViewer TeamViewer (remote software); MS Teams Desktop support across the full office infrastructure (local pc; printer/scanner; determine patterns to pro-actively assist with future support Use IT Management information (Microsoft reports)
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 client is looking for an experienced software support candidate to join the team. The ideal person must advantage Basic SQL skills will be an advantage End-support: Handle user requests via the Helpdesk system,