Field Support Engineer to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
leading Data Solutions Provider seeking a Software Support professional with strong client management and clients, serving as the primary point of contact for support-related inquiries and escalations. Proactively are met. Team coordination tasks – Manage the Support team and ensure client satisfaction. Manage and and allocate resources effectively to support day-to-day operations and project requirements. Monitor resource technical support to customers (change pins, create profiles, set table locations, etc.). Action support emails
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional resources responsible for providing first class support to a wide range of customers, across multiple platforms client sites and participation in after-hours support and on-call rotations as needed. Qualifications:
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead
Executive Support Specialist (JB4344) Fully remote for applicants currently living in South Africa R15 individual to join a small team as an Executive Support Specialist. This role is pivotal in ensuring seamless demonstrable experience in providing administrative support for, financial audit processes (desirable). Proficiency professionalism and confidentiality. Client Support: Provide comprehensive support to the team in all aspects of client professionalism at all times. Company Secretarial Support: Assist in company secretarial tasks related to