Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and performance, motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners all client inquiries, whether it's about product support, selections, or recommendations. Taking charge maintained for management. Providing direct technical and commercial support to our external service partners. abilities. Comfortable providing stellar customer support over the phone. Above all, you embody strong business
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
Customer and technical support experience MUST have similar industry technical support experience in
Technical Support IT : Install & Support for Healthcare IT, GE and Getinge - Gauteng The successful Have at least 3 years' experience in a technical IT / Network support environment, preferably gained in a both technical and workflow issues; Be prepared to travel regularly for implementation and support work; systems workflow technology at an application and technical level in a condensed period of time; Hold a valid Core Responsibilities will be: Provide front line support for Centricity High Acuity clinical systems (Anaesthesia
REPORTING TO : Senior Technical Support Specialist • Liaise with stake holders on technical queries. • Create Materials. • Update and maintain the ERP system with technical detail. • Assist quality, production, internal internal and external sales with queries around technical content, drawings, parts or BOMs. • Manage workshop • Minimum 3-5 years' industry experience in technical administration. • Experience with ERP (SAP, Business
Cen000341-E-1 Technical Service Advisor - Heavy Vehicle Industry - Kempton Park Job Description Technical support Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports National Technical manager and National Aftersales Manager regarding all relevant technical issues. Visit Developing and implementing action plans to technical issues. You may be required to perform other duties required by the company. Assist with Technical / Driver training. Support your manager in a constructive manner
CLIENTS' OFFICES IN SOMERSET WEST, WESTERN CAPE. The Support Engineer plays a critical role in the operational organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Communication: Serve as a primary contact point for technical inquiries, ensuring clear, empathetic, and timely
the expertise of a Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing Managing the support tickets and tracker Managing support staff Managing new product testing process Managing