platforms for real-time rendering of virtual sports and number games. Are you passionate about cutting-edge technology
agreed SLA's Constantly ensure that reference numbers are provided to customers / users when logging manner Constantly speak coherently utilising telephone etiquette techniques Minimum qualifications: Matric
agreed SLA's Constantly ensure that reference numbers are provided to customers / users when logging manner Constantly speak coherently utilising telephone etiquette techniques Minimum qualifications: Matric
Provide Network and Telephone Support
Point of Sale terminals to customers (merchants) Telephonic support to merchants MINIMUM REQUIREMENTS: Matric Technically minded Previous experience in offering telephonic support to Merchants Previous experience in a
active Local Part Numbers and matching them to existing or new Global Part Numbers (GPNs). Main responsibilities responsibilities Match all the active Local Part Numbers, in accordance with priorities and targets set by Prevent the creation of new unmatched Local Part Numbers Implement the GPNs in the local ERP system Provide Provide general and technical data on existing part numbers, add local translation of product titles (when background is a plus) Knowledge of local Part Numbering and ERP systems Experience with Microsoft Excel
After implementation support to clients, either telephonically, onsite or remotely Upgrades of existing client consultations On-site consulting and ad-hoc telephonic support. Telephonic support (TS) Also responsible for on-site on-site consulting and ad-hoc telephonic support. Over the shoulder training. Each consultant's schedule
on problems and trouble shoot.
- Provide telephonic support to users if possible.
- Provide
maintenance of IT equipment.
Network and Telephone Support
- Provide daily operations support
support and maintenance for network and telephone
infrastructure (1st line support).
- Proactively
Proactively monitor network and telephone infrastructure to provide stable, dependable
services, by working
software and network calls).
- Provide telephone infrastructure (1st line support).
- Offer
clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical and Telephone Support - Provide daily operations support and maintenance for network and telephone infrastructure line support). - Proactively monitor network and telephone infrastructure to provide stable, dependable services (hardware, software and network calls). - Provide telephone infrastructure (1st line support). - Offer customer
a ticket documenting / tracking system. Good telephonic and email communication skills. Basic Linux OS CV to bethdatafin.com and mention the reference number of the job. Software, Support, Technician