requirements and internal operations support and standards Apply coaching for performance principles in all diligently and effectively in line with EX and CX standards Qualifications and Experience: 1 year experience requirements and internal operations support and standards Apply coaching for performance principles in all diligently and effectively in line with EX and CX standards Qualifications and Experience: 1 year experience
forums Ensuring training encompasses compliance standards & legislative requirements and that agents effectiveness of training provided Ensuring design standards are defined, measured, analysed, improved and forums Ensuring training encompasses compliance standards & legislative requirements and that agents effectiveness of training provided Ensuring design standards are defined, measured, analysed, improved and
forums Ensuring training encompasses compliance standards & legislative requirements and that agents effectiveness of training provided Ensuring design standards are defined, measured, analysed, improved and forums Ensuring training encompasses compliance standards & legislative requirements and that agents effectiveness of training provided Ensuring design standards are defined, measured, analysed, improved and
Adhere to service level agreements and quality standards Qualifications and Experience: IT/Relevant degree Adhere to service level agreements and quality standards Qualifications and Experience: IT/Relevant degree
Adhere to service level agreements and quality standards Qualifications and Experience: IT/Relevant degree Adhere to service level agreements and quality standards Qualifications and Experience: IT/Relevant degree
services in accordance to the time and quality standards agreed and defined in the SLAs as per the Shared services in accordance to the time and quality standards agreed and defined in the SLAs as per the Shared
services in accordance to the time and quality standards agreed and defined in the SLAs as per the Shared services in accordance to the time and quality standards agreed and defined in the SLAs as per the Shared
a strong sense of responsibility. Adhering to Standards - Ensures quality and compliance in the delivery a strong sense of responsibility. Adhering to Standards - Ensures quality and compliance in the delivery
a strong sense of responsibility. Adhering to Standards - Ensures quality and compliance in the delivery a strong sense of responsibility. Adhering to Standards - Ensures quality and compliance in the delivery
without dropping the ball High customer service standards with excellent negotiation skills Must be innovative