As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Call Center staff Needed At least one year call centre experience Ability to handle high volume work, Maintain accurate records Operate relevant call centre system Generous basic plus comm and incentives
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and thereto Manage physical resources and tools of trade eg seating, headsets Level of Authority • The job experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Responsibilities: