A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring practices in recruitment and participating in training or professional development activities to enhance experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally Ideally selling motor products (agents who are currently selling / who have just finished selling motor campaigns)
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally Ideally selling motor products (agents who are currently selling / who have just finished selling motor campaigns)
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
Ideally selling motor products (agents who are currently selling / who have just finished selling motor
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
sales agent/agencies
- Monitor and manage achievement of sales budget with each sales agent/agency
/>- Assess callage efficiencies for each sales agent area
- Monitor and manager sales team activities
Ongoing staff development
- Continuous product training of sales team
- Run outcomes based monthly
merchandising where applicable
- Provide training to merchandise staff
- Escalate merchandising
correct
- Regular store visits with RSM and Agents to inspect shelves, display, etc.
- Perform
advice
up a minimum of 5 active lead referral agents
up a minimum of 5 active lead referral agents