Manager to do problem resolution and Root Cause Investigation services to resolve major production incidents Infrastructure & DevOps Extensive experience in investigating root causes, providing workarounds and or temporary
are dealt with promptly
queries are dealt with promptly Investigating incidents and investigations Attend meetings internal, external all legislation relating to the position Have investigating experience Firearm Police competency – Handgun/Shotgun
queries are dealt with promptly Investigating incidents and investigations Attend meetings internal, external all legislation relating to the position Have investigating experience Firearm Police competency – Handgun/Shotgun
or create diagnostic data to assist in the investigation and resolution of problems Ensure that existing confirm expected results are achieved by the unit Investigate user requirements for a computer program for
telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms escalated timeously to all the relevant parties. Investigating and analysing root causes as well as problem re-assign it to the applicable area for further investigation and resolution. Escalating to management in
oversight over the management of the AML/CTF investigations and regulatory reporting of Cash Threshold from the automated and manual systems are fully investigated and appropriately reported. This would include include ensuring that any additional follow-up investigations around such transactions are completed. Oversee
oversight over the management of the AML/CTF investigations and regulatory reporting of Cash Threshold from the automated and manual systems are fully investigated and appropriately reported. This would include include ensuring that any additional follow-up investigations around such transactions are completed. Oversee
application monitoring. Assisting in the constant investigation and configuration of the monitoring solution to obtain best value for Business. Continual investigation into best practices, methodologies and tooling disciplines. Documentation of the aforementioned investigation is compulsory. Assist Change, Incident, Project
risk-related queries within the business, encompassing investigation, mitigation, and reporting. An analytical mindset and highlight suspected fraudulent activity. Investigate suspected fraud cases with forensic methodology feedback to internal and external stakeholders. Investigate / resolve customer disputes / cases. Escalate