dedicated to delivering exceptional products and services to our customers. We are committed to innovation business performance, identify trends, and recommend corrective actions as needed. Lead the annual budgeting process for the retail division, collaborating with department heads to set realistic and achievable financial
dedicated to delivering exceptional products and services to our customers. We are committed to innovation business performance, identify trends, and recommend corrective actions as needed. Lead the annual budgeting process for the retail division, collaborating with department heads to set realistic and achievable financial
their journey, internal advocate to the other departments, liaison between clients and company to ensure recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase glue between all internal departments, working with the relevant departments to ensure clients reach their
identifying demographics of target market and taking service to market to designated demographics.
identifying demographics of target market and taking service to market to designated demographics. Oversees on Investment Responsible for the marketing of services tailored exclusively to the industry and for multiple strategies and plan in conjunction with commercial department. Drive wholesale omnichannel, (E-commerce). Build market requirements for current and future products/services by conducting market research supported by on- for new and existing products working with all departments to execute. Liaising with suppliers e.g., Printing
identifying demographics of target market and taking service to market to designated demographics. Oversees on Investment Responsible for the marketing of services tailored exclusively to the industry and for multiple strategies and plan in conjunction with commercial department. Drive wholesale omnichannel, (E-commerce). Build market requirements for current and future products/services by conducting market research supported by on- for new and existing products working with all departments to execute. Liaising with suppliers e.g., Printing
CUSTOMER SERVICE
training and development of employees to ensure correct competency
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Encourage Pro-active dialogues with the Operations Department Continuously monitor the operational systems equipment to ensure that they are stable and working correctly Ensure synchronisation and alignment of data within
invoices Ensure payments made are correct Ensure that invoices captured correctly by Creditors Clerk Ensure that pressure Able to meet strict deadlines Customer service orientated Able to work independently