Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
completing the required template and sending it to Logistics to arrange
Following up on collections and
required
Assisting with afterhours emergency call if required
Removing consignment items invoiced
completing the required template and sending it to Logistics to arrange Following up on collections and delivery if required Assisting with afterhours emergency call if required Removing consignment items invoiced
completing the required template and sending it to Logistics to arrange Following up on collections and delivery if required Assisting with afterhours emergency call if required Removing consignment items invoiced
management. Attend to retail sales team telephone calls. Assisting externals when required. Confirm all Understand and assist with all operations and logistical problems. Interact, coordinate, and assist the
management. Attend to retail sales team telephone calls. Assisting externals when required. Confirm all Understand and assist with all operations and logistical problems. Interact, coordinate, and assist the
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with people to off-load on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with people to off-load on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery
ey Responsibilities:
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with