Skills
8 - 10 Years in a technical VoIP billing role in a service provider environment
VoIP services. This includes resolving billing discrepancies
customer satisfaction, and efficient operations in the VoIP service provider's environment.
Engineering
maintenance Hardware and software solutions (incl VOIP) Business continuity - security, back-ups and recovery
Administrator Systems Engineering Domain administration Voip and other tele communication maintenance. Email
OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
VLANs, STP) and ideally voice technologies such as VoIP, SIP, and unified communications.
management and interdepartmental systems support VOIP system maintenance Adroid system, PLCs and HMI machines
troubleshooting tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but
Support Tickets related to VoIP & Hosted Telephony Deal with all VoIP and Hosted tickets assigned patching and security update rollouts Hosted voice (VoIP) deployments from configuration platform to onsite