is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
report to a National Deployment and Transport Manager. Purpose of the Position The intention of the internship limited to the following: Activities linked to Warehouse and Distribution optimization Continuous improvement internal information operational performance with Warehouse and Distribution Design reports Work on customer communication and presentation skills Effective me management Ability to multi-task and perform under pressure
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside increase reservation numbers Customer relationship management calls Reservation administration, reporting to
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside increase reservation numbers Customer relationship management calls Reservation administration, reporting to
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once