manage and develop the water services capabilities to deliver world class services to their clients globally their team Minimum requirements: Post graduate degree in Hydrogeology/Water Science/Hydrology or similar
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service To meet these many demands, a good service desk manager must have: The ability to build a cohesive team understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to Systems (VMS). You must have experience in own stakeholder relationships and service delivery for commercial and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
Lead the support groups in providing support services, reporting on performance of the team against procedure definition. Employee skills development, Training, perfromance recognition and reward. Technical Provide Tier 1 support for Voice technologies, IP services and transport technologies. Resolve all technical Champion training and development of the teams through the utilisation of available training opportunities development of new training solutions in collaboration with training specialists. Degree or Diploma in IT, Computer
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree preferred) Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of
looking for a Head Service Manager who can; but not limited to; develop support service management, develop
qualification/certification
At least 5 yearsexperience in a Service management environment
Experience working