(ITSM NEXT)
· ITIL processes knowledge
· Any additional responsibilities assigned in the Agile
in the Agile Tool Chain (JIRA, Confluence)
· Any additional responsibilities assigned in the Agile
Technology, Cyber security or related field
local systems and networks and proactively remediate any risk to the IT operation. Monitor the capacity of
expenditure against the approved budget, reporting on any deviations within the reporting and approval hierarchy
Develop contingency plans to minimize or prevent any negative impact to the project. Proactively communicate
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the Agile
Develop contingency plans to minimise or prevent any negative impact to the project. Proactively communicate