manufacturing, vendors, technology partner's installation centres, customers etc. Project management and technical
rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house in-house system, quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please
Manage the CRM requirements:
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Daily monitoring monitoring of Sales Force Effectiveness metrics: calls vs budgets; coverage; frequency; days in and out
Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Daily monitoring monitoring of Sales Force Effectiveness metrics: calls vs budgets; coverage; frequency; days in and out
expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications Reporting • Maintain accurate daily reports, including call reports and interview booking trackers and the Student