enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist assist with providing support to our customers, troubleshooting technical issues, and learning about inquiries. • Assist with diagnosing and resolving technical issues. • Document and track customer interactions and Uploading (WordPress): • Source relevant technical content, such as product manuals, guides, FAQs ensuring proper categorization and tagging. Job Requirements: • Currently enrolled or have finished in computer
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
/>Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange
required
Assisting with afterhours emergency call if required
Removing consignment
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum
South Africa and into Africa, requires an experienced Customer Support Agent. This position is based in industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange out medical kits, if required Assisting with afterhours emergency call if required Removing consignment
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers callers are assisted with the information they require/desire and process the sales on the new customer’s how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum
South Africa and into Africa, requires an experienced Customer Support Agent. This position is based in industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange out medical kits, if required Assisting with afterhours emergency call if required Removing consignment
OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic situations. Our customer support professionals are dedicated to supporting customers and resolving customer Ensure ongoing collaboration with order success agents to ensure effective processes are in place and for users. Provide positive, fast, and complete support resolutions to users via various access channels Provide support to customers with efficiency and urgency. Identify common trends within support interactions
contact to pre-sales to ongoing and after-sales support.
when to escalate · Provide reports as and when required. · Ensure all service calls are closed on time with onsite technicians to assist with anything required. · Constructively participate as a member of the