post flight departure travel-related queries in customer relations department in Italian & English performance indicators and meet expected client service levels. Demanding and time-sensitive call centre record. Flexibility to work shifts Previous customer service experience preferred Employment terms and
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
South Africa, Gauteng field
Prior experience in fiduciary services or related financial roles
Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
for helping others and providing exceptional customer service
Strong interpersonal skills and attention
Minimum requirements:
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and and externally through providing professional services and prompt query resolution. Grade 12/Matric equivalent
We are looking for a Customer Service Agent to join our team in the retail industry. In this role, you responsible for providing exceptional service to our customers, ensuring their needs are met and resolving may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction ResponsibilitiesProvide friendly and professional service to customers, either in-person, over the phone, or through through electronic communication channels Assist customers with inquiries, concerns, and complaints, striving
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and and externally through providing professional services and prompt query resolution. Grade 12/Matric equivalent
Available position for Customer Service Agents in Spatan
Requirements
The Customer Service and Support function is responsible for activities related to assisting, supporting
supporting, and resolving customers' questions specific to products and services. Training will be provided
provided on the product/ service.
Minimum Requirements:
- Completed Matric
- Diploma