Our client requires the service of a Managing Agent who will be responsible for providing support to
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
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the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
requirements, in conjunction with the verification agents Develop, implement, and enforce compliance policies
requirements, in conjunction with the verification agents.
**Only shortlisted applicants
requirements, in conjunction with the verification agents Develop, implement, and enforce compliance policies
not only be based in Somerset West, will also be calling on other clients in various areas, driving most
facility
Minimum Requirements: