roughly around 6-12 calls during that shift. The work consists of the following: People call in for the physician physician on call – 40% (ortho, neuro, cardiology etc.) After hours clinic calls about 25% of calls. People People calling in to speak to the Physician on call (e.g. foot surgery in extreme pain needs to talk to the the ortho on call) Babies born during the night need to be registered for physician calls the next day day Transfers roughly 10% of calls Agents also do alerts for teletracking notifications e.g. fridge is
roughly around 6-12 calls during that shift. The work consists of the following: People call in for the physician physician on call – 40% (ortho, neuro, cardiology etc.) After hours clinic calls about 25% of calls. People People calling in to speak to the Physician on call (e.g. foot surgery in extreme pain needs to talk to the the ortho on call) Babies born during the night need to be registered for physician calls the next day day Transfers roughly 10% of calls Agents also do alerts for teletracking notifications e.g. fridge is
Afrikaans and English Candidate must be willing to do call outs after hrs as requested
authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access,
service support – Answering incoming telephone calls and dealing with general enquiries – Preparing marketing
outside the box
Duties: Sales and marketing (new business) Cold calling Orders Quotations Invoicing, general administration
Duties: Sales and marketing (new business) Cold calling Orders Quotations Invoicing, general administration
writing of specifications for repairs. Attend to call-outs, alleviating unnecessary downtime and loss
Sales Cold calling Quotations Orders Customer Services Minimum requirements: Min age of 26. Valid drivers