Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
drive a quality improvement culture within the Care Centre Human Resource Management ensuring optimal utilization
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance insights for decision-making and strategy development Customer complaint resolution Implement disciplinary procedures large contact centre Excellent interpersonal communication skills and customer service orientated Computer
based in Boksburg. Join my client as a Field Service Technician/Millwright, where your technical expertise
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience an advantage Work Output • Contact potential customers to facilitate the prospect of new business. •
Description: This client offers exceptional healthcare services across South Africa, boasting state-of-the-art a commitment to patient-centred care. With a comprehensive range of services and a focus on innovation
Description: This client offers exceptional healthcare services across South Africa, boasting state-of-the-art a commitment to patient-centred care. With a comprehensive range of services and a focus on innovation
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information provide them with insurance quotes. • Explain to customers about new products and benefits, ensure all knowledge decision regarding their insurance cover. • Perform customer negotiations and reach a fair conclusion. • Liaising
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information provide them with insurance quotes. • Explain to customers about new products and benefits, ensure all knowledge decision regarding their insurance cover. • Perform customer negotiations and reach a fair conclusion. • Liaising