We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
Representative to join their team in Gauteng, Johannesburg Minimum requirements: Any tertiary qualification
Reference: MP007318-GN-1 Bookkeeper and Payroll Administrator Langlaagte (Gauteng) R40 000 CTC Minimum requirements: Diploma or Degree in relevant field is required Minimum 5 Years experience in a similar role Must have experience with SAGE Evolution and SAGE 300 People Candidate will be handling fu
Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Contact Centre Certifications Minimum applicable experience (years): 3 years in Call Centre Management Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional the products working over either voice or video call, live chat, email or text message. Ensure agents our customers the best care by making appropriate call transfers, where the knowledge or skills of other
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co